PTC TECHS offers remote support for our applications using FIXME.IT remote support software and enables our support staff to see your screen and/or to control your computer remotely to offer precise assistance.
PTC TECHS offers remote support for our applications using ZOHO ASSIST remote support software and enables our support staff to see your screen and/or to control your computer remotely to offer precise assistance.
You are about to establish a joint meeting with a PTC TECH'S technical support team member. Please note: by starting the remote software you automatically agree to the liability disclaimer.
PTC TECH'S does not accept any liability for data or software that is lost, corrupted, deleted or altered prior to, during or after the remote session.
Data security is the sole responsibility of the customer. Liability is restricted to intent and gross negligence. PTC TECH'S accepts no liability for faults for which it is not responsible, even if they occur around the time when the support is provided.
By clicking on the "CONNECT NOW" you hereby confirm your acceptance of the terms of this disclaimer and give consent to allow the PTC TECH'S support team member control of your computer. Please note that the service is only available during our business hours and subject to prior arrangement by telephone with our support staff.
The custom link provided ensures that you will be connected to a PTC TECH'S support staff member.
You can end the session at any given time.by closing the connection.